Help Center

Welcome to the Pixel Flap Adventure Help Center! Find answers to common questions, troubleshoot issues, and get support to enhance your gaming experience. If you need further assistance, visit our Contact Us page.

Frequently Asked Questions

How do I save my game progress?
Your progress is automatically saved on your device. To sync across devices, sign into your account in the game settings to enable cloud saving.
Why is the game lagging or crashing?
Lag or crashes may be due to device performance or connectivity issues. Try closing other apps, updating the game, or restarting your device. See our troubleshooting section below for more tips.
How can I reset my progress?
To reset your progress, go to the game settings and select "Reset Progress." Note that this action is irreversible, and cloud-saved data will also be cleared unless you sign out first.
Can I play offline?
Yes, Pixel Flap Adventure is fully playable offline. However, features like cloud syncing and leaderboards require an internet connection.
How do I unlock new bird skins?
New bird skins can be unlocked by achieving high scores, completing daily challenges, or purchasing them via in-app purchases in the game shop.

Troubleshooting Guides

Game Not Loading

If the game fails to load:

  • Ensure you have a stable internet connection (if playing online).
  • Clear your browser cache (for web version) or reinstall the app.
  • Check if your device meets the minimum system requirements.

Controls Not Responding

If controls are unresponsive:

  • Verify that your device’s touch screen or keyboard is functioning.
  • Disable motion controls in settings if enabled.
  • Restart the game or your device.

In-App Purchase Issues

If purchases don’t process:

  • Confirm your payment method is valid.
  • Check for pending transactions in your app store account.
  • Contact our support team with your transaction ID.

Cloud Sync Errors

If cloud syncing fails:

  • Ensure you’re signed into the correct account.
  • Check your internet connection.
  • Wait a few minutes and try syncing again.

Still Need Help?

Visit our Contact Us page to send us a message, or join our Community to connect with other players for tips and support.